Privacy Policy

Privacy Policy for 999 Lots

At 999 Lots, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services. By using our site, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information from you:

  1. Personal Information:
    • Contact Details: Name, email address, phone number, and mailing address.
    • Payment Information: Credit card details and billing address.
  2. Non-Personal Information:
    • Browsing Data: IP address, browser type, operating system, and pages you visit on our site.
    • Cookies: Small data files stored on your device that help us enhance your experience on our website.

How We Use Your Information

The information we collect is used for the following purposes:

  1. To Process Orders: We use your personal and payment information to process and fulfill your orders, including sending you order confirmations, shipping updates, and handling returns or exchanges.
  2. To Improve Our Services: We use non-personal information to analyze website traffic, understand customer preferences, and improve our website’s functionality and user experience.
  3. To Communicate with You: We may use your contact information to send you updates about your order, respond to your inquiries, or inform you about promotions, new products, and other relevant news, if you have opted in to receive such communications.
  4. To Protect Against Fraud: We use your information to verify your identity, prevent fraudulent transactions, and protect the security of our website and users.

Sharing Your Information

We respect your privacy and will not sell, trade, or share your personal information with third parties, except in the following cases:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are obligated to keep your information confidential and use it only for the services they provide to us.
  2. Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.
  3. Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the business assets. You will be notified of any such change and your rights regarding your information.

Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Update or correct your personal information if it is inaccurate.
  • Delete Your Information: Request the deletion of your personal information from our records, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Data Security

We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and deliver personalized content. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our site after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at sales@999lots.co.uk. We are here to help!