Shipping & Delivery
Shipping & Delivery Information for 999 Lots
At 999 Lots, we strive to ensure that your shopping experience is seamless and enjoyable, from placing your order to receiving it at your doorstep. We deliver across the United Kingdom and aim to provide fast, reliable shipping with every purchase.
Shipping Options
We offer several shipping options to suit your needs:
- Standard Delivery (Free): 3-5 business days
- Express Delivery (£7.99): 1-2 business days
- Next-Day Delivery (£9.99): Orders placed before 2 PM will be delivered the next business day.
Note: Delivery times may vary based on your location and the time of year (e.g., public holidays, peak seasons).
Free Shipping
Enjoy free standard shipping on all orders within the United Kingdom. For those who need their items faster, we offer express and next-day delivery options at an additional cost.
Order Processing
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
- Processing Time: Orders are processed within 1-2 business days. Please note that orders placed on weekends or public holidays will be processed on the next business day.
- Tracking Your Order: As soon as your order is dispatched, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your package until it arrives.
Delivery Terms
- Delivery Address: Please ensure that your delivery address is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
- Failed Delivery Attempts: If a delivery attempt is unsuccessful, our courier will leave a notification and attempt to redeliver. After multiple failed attempts, the package may be returned to us.
- Delivery Delays: While we strive to meet our delivery timelines, unforeseen circumstances such as extreme weather conditions, strikes, or delays by our courier partners may affect your delivery. We will notify you in case of any significant delays.
International Shipping
Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.
Contact Us
If you have any questions or concerns about your shipping and delivery, please feel free to contact our customer service team at sales@999lots.co.uk. We’re here to assist you!